Citidirect mobile token activation number. Does activation require a lock on my phone? Yes.

Citidirect mobile token activation number. Check Allow Mobile Access if you want to grant this option to the user. How physically secure is data within CitiDirect Online Banking? CitiDirect Online Banking does not directly store any data on the client PC (except as allowed by Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond 3. ⚫ Step 1: Click "Mobile Token > Activate" on homepage or "Menu CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Model Account number The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Enter the combined activation code from step 1 into the User Password field **** 4 My Token 1 4. Note: The existing security procedures that are currently in place relating to mobile application based soft Success! Your mobile . Frequently Asked Questions Activation. Copying of entitlements concerns CitiDirect settings and statements. No Token: Can only be selected for users with low risk entitlements, e. Citi Quick Lock: Misplaced your credit card or Citi ® debit card? You can lock it in the Citi Mobile ® App or with Citi 2. b. 10 What are the default notifications settings? Each token has its own unique seed (i. Each token has its own unique seed (i. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: • our y login ID from the first activation email message (e. Receive an email with Mobile app installation instructions. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. See the video (click CC to select the language): Activation >> | Login >> Add biometrics 3 authentication. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect BE with passcodes generated on your smartphone. Setup is simple and login is convenient! Existing mobile token users can request the reactivation of mobile token (i. 0, Nasabah dapat menggunakan fitur “Unlink” yang berada di Halaman Pengaturan. Clients with client definition records with a status of "Activated," "On Hold," "Invalid," or Repair Required" are listed. g. Android. Login Support Set via Citi Mobile App: (Applicable to ATM card only) Log on to the Citi Mobile App; Tap the top left profile icon; Tap "Overseas ATM Withdrawal Service" Set via desktop/laptop: Log on to Citibank Online; Click on "Activate Overseas ATM Withdrawal" under "USEFUL LINKS" on the right hand side CitiDirect BESM Mobile. Citi, the leading global bank, serves more than 200 million customer accounts and does business in more than 160 countries and jurisdictions. Scan the QR code to download* the CitiDirect mobile app PART 2 – SETTINGS IN THE MOBILE DEVICE AND CITIDIRECT MOBILE APPLICATION In order to use biometric login to the CitiDirect system, you need to have a mobile device (a smartphone or tablet) that allows activation of biometric tools. appear in the Token display. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. English . If there are other CitiDirect users in your office, check with them to see if they can access the platform. Scan the QR code to download* the CitiDirect mobile app Use your mobile token to generate a one-time passcode by selecting Mobile token on the app and entering your four-digit pin. S. 4. Straight2Bank Web Login or Approvals (Scan QR code) is not supported in offline mode User will be presented with an 8-digit OTP (which expires in 90 second) This OTP can be used to login to Nextgen Web, Classic Web and Classic Mobile app Digital 101. MobilePASS is an option for both Host 2 and Host 9 login onto CitiDirect BE applications. Maximum number of payees Businesses can set up to 855 different payees. Note: The existing security procedures that are currently in place relating to mobile application based soft hijacks during the payment life cycle. Challenge/Response – Host 9 The user only needs a SafeNet card (token) and access to the Internet. Model Account number CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Note: The existing security procedures that are currently in place relating to mobile application based soft tokens will continue to apply with respect of the CitiDirect mobile token; nothing has If you select a Mobile Token, depending on the country where the client definition is domiciled, you will be either directed to CitiDirect’s Mobile Token or MobilePass set up. Scan the QR code to download* the CitiDirect mobile app CitiDirect BE Mobile Layout The functionality to de-activate or reset users can be accessed by clicking the Users menu item from the CitiDirect BE Mobile home page (post login) Advanced User Notifications Security Managers will begin to receive communications via email and CitiDirect BE before the users [ access is interrupted. Scan the QR code to download* the CitiDirect mobile app CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. How is CitiDirect mobile token different from MobilePASS? CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop and mobile app login. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - FAQ Answer: How do I use my SafeWord Card for CitiDirect Online Banking? To learn about the . How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security Managers can re-activate the mobile token. com where you will have access to: • Quick Reference Cards to help you navigate CitiDirect Online Banking quickly • Web-based self-paced training that interactively demonstrates key CitiDirect features • Complete e-Manuals with detailed step–by-step instructions on how to use CitiDirect Online Banking CitiDirect® Mobile Token Overview 1. It simplifies the login Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. Determine if you can connect to other Internet sites. No particular seed can be re-used on multiple tokens Password Protection: Each token has a 4-digit PIN fully bound to the device chosen by the user during the activation Hacking Prevention: Mechanism to deactivate the token Mobile User 1. The Users can enhance security even "Registered Citi Mobile Token Device" refers to my preferred mobile device on which I have registered my Citi Mobile Token; 4. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. Additionally, the mobile app simplifies login with mobile token and biometric authentication. 5. Copy entitlements from the Model Account to new Accounts. Scan the QR code to download* the CitiDirect mobile app Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) Step 4 Scan the QR code displayed on your computer with the app The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. Name. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity CitiDirect BE Mobile in? CitiDirect BE Mobile is now available in English, Chinese (simplified and traditional), Czech, French, Hungarian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish and Turkish. 6. Success! Your mobile 4 token is now activated. Enter the User ID (token number or identifier used in MobilePASS) and click on CONTINUE. , password generator) randomly created during the user activation. Scan the QR code to download* the CitiDirect mobile app Logging in to CitiDirect BE just got faster and easier. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. 定義; 名稱/ID ** 請務必填寫正確，並確保與網銀上所顯 示者完全相符，包含任何標點、空格等。 *Primary Contact Name: 主要聯絡人姓名 *Email Address: 電子郵件信箱 *Phone Number: 電話號碼 CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Using the Citi Mobile ® Token is the easiest and quickest way to securely authenticate your online purchases, with minimal disruption to your online purchasing experience. Click “Activate” in the Mobile Token App 2. Scan the QR code to download* the CitiDirect mobile app Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. You may also leverage uniquely mobile tools to localize lost or stolen smart phones, which increasingly deter hackers from stealing mobile business devices today. CitiDirect Mobile Token Video 2. To learn more about our mobile token experiences, please check out these resources: 1. - Existing SafeWord card users can continue using their card, but MobilePASS Citi Mobile Snapshot: Instant access to your bank and credit card account summary without signing on every time. 2. hijacks during the payment life cycle. At Citibank, we are committed to making Citibank Online a secured banking environment for you. To activate the token, do the following: a. Scan the QR code to download* the CitiDirect mobile app The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. Note: The existing security procedures that are currently in place relating to mobile application based soft Jan 21, 2024 · How to Activate Your Mandiri Mobile Token App: 1. 2 Download the CitiDirect 1 Mobile app on your device. Registering Your New Token Signing On With Your New Token. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. CitiDirect BE® Digital Onboarding User Guide A quick reference for providing account opening information and Nov 25, 2023 · GarantiBank's Mobile token app enables a sleek, fast & secure login experience. Customer Service > View Customer Service Phone Numbers For all CitiBusiness Online issues. Open the . (*Host 2 users do not enter csa_) 4. Read and Agree the Mobile Token’s Terms and Conditions 3. Identify the business activities a client intends to conduct with Citibank via CitiDirect. You can change your mobile token PIN at any time by selecting the menu icon on the app. 3 CitiDirect BE Mobile | Introduction • CitiDirect BE Mobile solution synchronizes with CitiDirect BE as a server that processes the payment. Choose a 4-digit PIN, to be used when launching the MobilePASS app Step 4: Use your MobilePASS to Log in to CitiDirect BE • Go to https://portal. 3. Click ‘Submit’. If your organization is enabled for MobilePASS, you may also initiate the credential request 7. Alco2233 or mg3412), • 8-character activation code, you will find the first 4 characters in the second activation email message and the last 4 characters in the text message, and if you already have access to CitiDirect BE via a hardware token, the password hijacks during the payment life cycle. Please see Security Manager guide for details. Security Manager – New user activation - FAQ CitiDirect® Mobile Token Guide ; Security Manager – FAQ; show. Token for your CitiDirect BE login. citidirect. CitiDirect BE Mobile will default to the language setting on your mobile device. If not, contact your internal technical support area. 4 days ago · CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. If not Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new users 3 CitiDirect BE Mobile | Introduction • CitiDirect BE Mobile is available in English, Bulgarian, Chinese (simplified and traditional), Czech, FDIC-Insured – Backed by the full faith and credit of the U. • Activate your card. The Client Definition Summary Form appears. Input OTP into the • Activate your card. With CitiDirect BE Mobile, enjoy enhanced visibility and on-the-go access into Citidirect BESM Mobile, our flagship online banking platform. 5. Once your Security Manager adds the MobilePASS login method to your profile, you to activate the mobile token? Yes. *CitiDirect Client Definition Name / ID: CitiDirect 客戶. Learn more today. 31. User will be presented with the Mobile Token options based on user’s role and entitlements. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new use… ‎CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. Note: End users can only have one Security credential type – either hard token or soft token – not both. CitiDirect Mobile Token FAQ 3. Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. To activate your Mobile Token, you will need to download BizChannel@CIMB Mobile App and Login BizChannel@CIMB Website Step 1: Launch BizChannel@CIMB Mobile App Step 2: Slide for Mobile Token Step 3: Click "Next" Step 4: Click "Add Token Account" the Learning Center at www. If the language you are using is not supported at New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. For example, csa_HZ2983. , MobilePASS) can request Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity and log into CitiDirect on your computer. 12. How do I re-activate the mobile token if I lost my email, forgot the passcode, or changed my device? • Security managers can re-activate the mobile token on your behalf. ***** My Token 1 My Token 1 MobilePASS can be used to login to CitiDirect BE and CitiDirect BE Mobile just like the SafeWord card today. no financial transactions only information reporting. Government Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. • Existing users with Mobile Token or an alternative credential (i. Check the account type Omnibus. Scan the QR code to download* the CitiDirect mobile app to activate the mobile token? Yes. If you are using a PIN with this token, continue to the next step. Phone. Securely manage your global cash and trade needs anytime, anywhere, real time, with our award-winning mobile banking solution. • Use Citi Mobile® Token with Push Notifications to authenticate yourself for your online banking transactions. 3) Call CitiPhone at +9714 3114000 to deactivate your Citi Mobile Token. 1. 0 Background to Citi Direct BE Mobile (General Information) 1. Open the installed application. Client Name. Approximately how long did it take you Copying of entitlements concerns CitiDirect settings and statements. Frequently Asked Questions CitiDirect BESM Mobile 1. Open the token or the MobilePASS application, enter your PIN and copy the challenge displayed in CitiDirect BE on your No. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Access Denied or Sign-on Errors: Occasionally, users CitiDirect ® Commercial Banking. and follow the instructions to activate with a QR code. Maximum number of frequent payees Step 1: Combine the first 4 characters of your activation code (sent by email) with the last 4 characters (sent via SMS) or retrieve activation code from ‘My Settings’ > ‘Authentication’ on CitiDirect BE (existing SafeWord card users only) MobilePASS can be used to login to CitiDirect BE and CitiDirect BE Mobile just like the SafeWord card today. Security Manager may deactivate users or remove this new login method in CitiDirect/Self Service. to transfer it to a new device) without further Security Managers’ approval. Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE ® Mobile and CitiDirect BE Tablet using the mobile application on your Android, Apple, Windows or Blackberry device. On the CitiDirect navigation bar, click Activation, and then click Client Definition. Please enter model account number and select at least one of the following services and then in table 6 (column 1) enter accounts on which settings will be copied from the model Account. Enter your one-time passcode in the Password field and select Login. • Receive important account information with Push Notifications. However, you can set the same PIN for various tokens. Frequently Asked Questions • Create your CitiDirect BE login profile using activation information provided by Citi. Click the Input Tab. For the “User Password” enter your MobilePASS Activation Code and select CSA_Serial Number “Continue”. 00 CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. CitiDirect Mobile Token: Activation - Citi Hard Token: A physical token device which is mailed to the user. If Mobile Token Authentication Type has been selected, a registration code is sent via email to the user. Sep 24, 2024 · CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. token is now activated. We urge you to register your Token as soon as you receive it. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. An email notification will be sent to Security Managers when users request reactivation. 0 801 343 978, +48 (22) 690 15 21 Monday - Friday 8. Frequently Asked Questions Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. How do I activate "Mobile Token"? ⚫ In order to activate "Mobile Token", you need to have a personal Internet Banking account, activate auto-lock function and install the latest version of BOCHK Mobile App on your mobile phone and register a valid mobile number with the Bank. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile. Apr 14, 2020 · software token), the end user’s hard token can no longer be used. Use the Citi Mobile ® Token in the Citi Mobile ® UK App to authenticate many of your online transactions. activation email. CitiDirect BE Mobile | Introduction • CitiDirect BE Mobile is available in English, Bulgarian, Chinese (simplified and traditional), Czech, Using Citi Mobile ® Token for Online Shopping. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and intuitive interface •Easily approve or reject new use… 1. Log into MCM/MCM Lite account in the MCM 2. Citi MobilePASS is a convenient application that works on your mobile phone. You will now be at the CitiBusiness Online Main Menu and can access your account information. "SMS" means short message service provided by my mobile phone service provider which you may utilise to notify me of my OTP; 4. Select the Technical Support option when you call. As a Security Manager, can I deactivate a user? Yes. If no PIN is required, skip to “Generating one-time passcodes”. Then, using a phone, the user scans QR code displayed on the computer Untuk apa fitur “Unlink Token” atau “Lepas Token” di Mobile Token? Jika Nasabah sudah selesai aktvasi di aplikasi Mandiri Mobile Token, tetapi belum selesai proses aktivasi di Web MCM 2. It is where the CitiDirect server is located. CitiDirect BESM Mobile. Login with Secure Password method with user details received in mail and complete self registration. Sign up for MobilePASS now! *Available from the App Store ® , BlackBerry ® World ® Storefront, Google Play ™ and Windows Store. Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation) Step 4 Scan the QR code displayed on your computer with the app CitiDirect Mobile Token: Login. This video will show you how to log in to CitiDirect on a computer and mobile device using the CitiDirect mobile token and biometric authentication. Input Your phone number to request OTP and click “Request OTP”. You can use multiple tokens (up to 10) within a single MobilePASS application on a mobile device. Note: The existing security procedures that are currently in place relating to mobile application based soft Explore the convenient and secure banking experience with Citi Mobile App, offering easy account management and transactions on-the-go. iOS/Apple. CitiDirect Mobile Token: Activation - Citi Open the activation email and follow the instructions to activate with a QR code. Mobile Activation. 00 – 17. • Link your card to a primary account of your choice. Mobile okTen The user logs in via CitiDirect application. Overview of the features we offer on Citibank Online and Citi Mobile® App. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. CitiDirect mobile token is embedded within the CitiDirect mobile app and offers an intuitive and quick activation process. all you need is to generate a Mobile Token password and/or Touch ID and activate Enable Citi Mobile@Token Enable Citi Mobile@ Token Introducing Citi Mobile Token@. Use it to authenticate all your transactions on the Citi Mobile @. • View and update your personal information such as address, e-mail and phone number. No. into the ‘OTP 1 Token password’ field. Select More, then select Change PIN. Security Manager can choose between mobile token (MobilePASS app) and hardware token (SafeWord card) Prior to the User creation and assignment of entitlements to the User by the Security Manager, it is necessary to order the SafeWord cards for new Users, using the ‘CitiDirect - Request for SafeWord cards and PIN Login / Mobile Token. Enter the 6-digit password . Will I be able to continue to use Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. MobilePASS FAQs New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. A built-in security token, Citi Mobile® Token, replacing other methods like physical Security Device or One-Time Password (OTP) via SMS, which lets you generate an OTP for • Create your CitiDirect BE login profile using activation information provided by Citi. The end user will need to go through the process of downloading, registering, and activating the software token on their mobile device. Email. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. English Sep 21, 2020 · The Activation Code window appears. No particular seed can be re-used on multiple tokens Password Protection: Each token has a 4-digit PIN fully bound to the device chosen by the user during the activation Hacking Prevention: Mechanism to deactivate the token after six attempts CitiDirect BE login. hide. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. Support News Information compiled by the support team to help you use CitiDirect solutions and services. 2) By enabling the Citi Mobile Token on another mobile device, the Citi Mobile Token will automatically be deactivated on the previous mobile device. 7. Press “Continue” on the device. And why they will ease your banking experience. CitiDirect BE Mobile does not use any public or private “Cloud” technology to store client’s data, both temporary and permanent. It is used for login and wire approvals. Security Managers are able to scroll for more details, Approve or Reject Users in this view CitiDirect BE® Mobile User Guide Download and Login Welcome Tutorial Push Notifications Initiate Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Open the Mobile Token Activation menu 5. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. 1. Specify who the client is and assign the Citibank products and services they need. Where is the CitiDirect BE Mobile server located? The CitiDirect BE Mobile server is located in the PCI-compliant Citi data center in the United States. Complete the self registration for Digital Token. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile mobile and tablet login. 4. The MobilePASS token generates dynamic passwords without any required internet or network connectivity. How is CitiDirect mobile token different from MobilePASS? CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. • Existing MobilePASS/SafeWord card users can log into CitiDirect and reactivate if “Allow Users to Request Mobile Token” continues to be enabled in “Client Preferences”. For the “User ID” enter CSA_ followed by the Serial Number on the back of your SafeWord Card. App, replacing other methods like Online Security Device (OSD), or one-Time PIN (OTP) via SMS. c. Scan the QR code to download* the CitiDirect mobile app Token downloaded on the user’s personal smartphone or corporate device. Additional authentication is required for designated online transactions where a higher level of security is needed. Does activation require a lock on my phone? Yes. The Citi Mobile The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect desktop and mobile login. CitiDirect Mobile Token: Activation Theater Mode New users are able to download and activate the MobilePASS Token for login on CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet without being assigned a SafeWord card. 1 What types of phones will CitiDirect BE Mobile Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. e. • Security Managers are able to Approve, Reset and Re-activate users • To view the user details, tap on the row and the user details tray will appear. com to log in to CitiDirect BE • Input your log in ID on CitiDirect BE Yes. Scan the QR code to download* the CitiDirect mobile app This document provides an overview and frequently asked questions about CitiDirect Mobile Token, a new login credential for CitiDirect desktop, mobile, and tablet access. 32. Click here to learn more. ‎CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. Key points include: - CitiDirect Mobile Token allows easier login to CitiDirect platforms compared to prior credentials like SafeWord cards. CitiDirect BE login. Secure Protected by a 6-diqit Unlock Code chosen by you, and is restricted to one mobile device of Mobile or CitiDirect BE Tablet by leveraging their smartphones to activation in minutes, configured token within the app. Please note. • Key mobile token features include: – Easy and intuitive activation – Mobile and computer login – Self-service options for existing MobilePASS and SafeWord card users to request mobile token enablement – Ability to limit use of CitiDirect Mobile app to mobile token authentication-only function CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. PART 2 – SETTINGS IN THE MOBILE DEVICE AND CITIDIRECT MOBILE APPLICATION In order to use biometric login to the CitiDirect system, you need to have a mobile device (a smartphone or tablet) that allows activation of biometric tools. If you don’t use Fingerprint or Face ID on your device to secure your phone, you need to change that. CitiDirect Online Banking provides customers with a wide variety of online support, including updates on new releases and tips on how to use CitiDirect more efficiently and effectively. You cannot activate the mobile token without a phone lock securing your mobile device. Frequently Asked Questions If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). Push notifications: Be notified about bank transactions and credit card purchases made instore or online. Download and install the CitiDirect BE application from the online store on your mobile device. Maximum number of bills paid per request Businesses can make twelve (12) payments per request for each CitiBusiness Online session, but there is no limit to the number of requests per day. CitiDirect Online Banking - via CitiDirect BE portal Security Manager User Manual CitiService CitiDirect HelpDesk Phone No. Payment Types. Each token has its own independent algorithm and PIN. 0 website 4. Enter the activation code onto the Enrolment Portal to complete enrolment. to activate the mobile token? Yes. The CitiDirect category that provides a facility for Citibank personnel to: Gather and enter the information needed to establish a client on CitiDirect. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond The CitiDirect BE ® Mobile Token mobile token. However, existing user set up for both SafeWord card and MobilePASS may use the two credentials interchangeably. txtdtud rezx wmodzfu zhhcm wgaqcp iofttrs sgaqriv oqxjy bgtvl fzveam

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